yes we, have a support page
Need Help? We’ve Got You Covered!
At Tonzobeast, we’re all about giving you the power to unleash your best self. If something’s not right or you’ve got a question, we’re here to make sure your experience is as bold and smooth as our streetwear.
Contact us
Got Questions?
Make sure you check out the FAQ section. Didn't help? Reach Out! See the chat icon down there (look to the right)? Our team is ready to crush any concerns you have. Email us at info@tonzobeast.com or hit us up on social media for a faster response. We’ve got your back!
Returns & Exchanges
We accept returns of eligible products within 30 days of delivery. Items must be unused, unwashed, and have their original tags attached. Contact info@tonzobeast.com with your order number for return instructions. This store return policy does not limit your statutory consumer rights.
Shipping Information
Fast and Reliable, Just Like You.
For Zone 1 + 2 Countries (basically North America, Europe and Japan) Shipping is on us!
We ship across the U.S. and internationally. Standard shipping typically takes 3-5 days domestically, while international shipping may take up to 2 weeks. We use trusted carriers to get your gear to you as quickly as possible.
Size Guide
Get the Perfect Fit We design our streetwear to empower. Use our size guide to find your perfect fit, so you can focus on making moves, not returns.
Live Chat
Need Instant Help? Use our live chat feature to get real-time answers to your questions. We are always ready to assist you.
Order Tracking
Stay in the Loop Once your order ships, you’ll receive a tracking number so you can watch your package’s journey. Simply log into your account for more details.
frequently asked questions (yes, FAQ)
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How long will it take for my order to arrive?
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Standard shipping takes 3-5 business days in the U.S., and international orders typically take 7-14 days. But no worries, we’ll send you tracking info so you can keep an eye on your new gear.
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What’s your return policy?
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Not feeling it? No sweat! You’ve got 30 days from delivery to return eligible unused items. Just make sure the beast hasn’t been unleashed on them—meaning they need to be unworn, unwashed, and with original tags.
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How do I track my order?
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Once you’ve sealed the deal, we’ll shoot you a confirmation email with a tracking number. You can track your order through the link in the email or by logging into your account.
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Do you offer international shipping?
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Hell yeah! Tonzobeast is global. Shipping times may vary depending on where you’re at, but we’ll make sure your gear finds its way to you, no matter where you roam.
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How do I care for my Tonzobeast gear?
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Our streetwear is tough, but show it some love, and it’ll last longer. Machine wash cold, tumble dry low, and keep it out of the iron’s path if you can! For any premium fabrics, check the tag for more details.
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Can I cancel or change my order?
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We move fast, like beast mode fast. Once your order is in, we start processing it ASAP. If you need to cancel or change it, hit us up within 24 hours, and we’ll do our best to help. After that, it might be too late, but don’t worry—we’ve got your back with our easy return policy.
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Do you offer any discounts or promotions?
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You bet! Subscribe to our newsletter or follow us on social media to stay in the loop on all the beast-worthy deals.
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